Cancellation Policy
Last Updated: 25-July-2026
At IVERLABS, we strive to process orders quickly so your products arrive as soon as possible.
Order Cancellation
Orders may be cancelled before they have entered fulfilment.
If your order has already been processed or shipped, it cannot be cancelled.
Please contact our support team as soon as possible after placing your order.
Order Changes
If you need to:
- Change your shipping address
- Correct your contact information
- Modify your order
Please contact us immediately. We cannot guarantee that changes can be made after an order has entered processing.
Refused Deliveries
Orders refused by the customer may be subject to return shipping costs and any applicable handling fees.
Refunds for Cancelled Orders
If your cancellation request is approved before shipment, your payment will be refunded to the original payment method.
Refund processing times depend on your payment provider.
Contact
For cancellation requests, please contact:
Email: support@iverlabs.com
Please include:
- Order Number
- Full Name
- Reason for Cancellation