Refund policy

At ThermaScrape™, customer satisfaction is our promise.
We stand behind the quality of every bottle we produce and want you to be completely happy with your experience.

If your order doesn’t meet expectations, we offer a 30-day money-back guarantee from the date of delivery.

Eligibility for Refund:

The product must be unused, sealed, and in its original packaging.

Proof of purchase is required (order confirmation or invoice).

Return shipping costs are the responsibility of the buyer unless the product arrived damaged or defective.

Once we receive and inspect your return, your refund will be processed within 5–7 business days to your original payment method.

Please note:

Shipping charges are non-refundable.

Refunds are only applicable to purchases made directly from our official website.

We believe that every drop counts — and so does your satisfaction.

For refund requests or questions, contact us at help.thermascrape@gmail.com.